The accents on how you speak not how you look

Recent research reveals that your accent reveals more about you as a person, than what you wear. An article on the research is below.

http://www.express.co.uk/posts/view/218604/The-accent-s-on-how-you-speak-not-how-you-look

We are all aware that the way we speak on the telephone has an impact on the success of our conversations on the phone; the other person can't see us so we have to project our personality in other ways. However, this research is a revelation, since the voice: the way we sound and our accents, has a greater influence on how we project our personality than has been revealed before. Whilst experts have always identified the way we speak within a first encounter as being one characteristic people notice, experts (and in particular image consultants) have always focused on personal appearance being the most important characteristic to concentrate on when wishing to make a good impression.

I was always taught to maintain eye contact; shake hands and say "How do you do." From the research it seems that this is good advice, because you are immediately engaging with the other person. Focusing entirely on appearance is not a two way exchange. It is certainly something to bear in mind.

Our Training CD course 'Make an Impact with your voice' is available from our online shop.

How do you present yourself as a company?

Yesterday I attended a large Exhibition in London. I was struck by how different organisations presented themselves within this busy, competitive market. For me, it wasn't the stands that were the largest, or that had cost the most, that drew me in. On occasions, it was the tiniest stands that didn't have all the gimmicks, that enticed me to ask questions and engage with the company.

In the end, it was down to the people manning the stands; how they presented themselves; their body language, manner and attitude that attracted my attention: and I have to say, that of others. When they appeared friendly and inviting, people responded. No matter how many chocolates and biscuits were available, it was the people themselves that made all the difference. No prize draw made up for unfriendly people!

So what can we learn from this?? As a company, you are only as good as your staff; even if you have the best products around, if you do not have staff that engage potential and existing clients, your business is going to suffer.

We support businesses of all sizes to present themselves, via their staff, to clients and potential customers. For more details go to http://www.executivevoice.co.uk